Legal

1. Information We Collect

Personal Information: When you make a purchase, sign up for our newsletter, or contact us, we may collect personal information such as your name, email address, shipping and billing addresses, phone number, and payment details.

Non-Personal Information: We may also collect non-personal information, such as browser type, IP address, and pages visited on our Site. This data helps us understand how visitors use our Site and improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders.
To communicate with you about your order status and customer service inquiries.
To send you promotional materials, including newsletters, if you have opted in to receive them.
To improve our Site, products, and services by analyzing user behavior.
To comply with legal obligations and prevent fraudulent activities.

3. Sharing Your Information

We do not sell, trade, or transfer your personal information to third parties for monetary gain. We may share your information with trusted third-party service providers who assist us in operating our Site, conducting our business, or servicing you, so long as these parties agree to keep this information confidential. Examples include payment processors, shipping companies, and email marketing services.

We may also disclose your information when required by law, to protect our rights, or to comply with a legal process.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us remember your preferences and optimize the performance of our Site. You can choose to disable cookies through your browser settings, but this may affect the functionality of our Site.

5. Data Security

We take the security of your personal information seriously and implement industry-standard security measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to access, correct, or delete your personal information. You may also opt-out of receiving promotional communications from us by following the unsubscribe link in our emails or contacting us directly at support@moonpillowco.com.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our Site and updating the effective date above.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

The Moon Pillow Company
2201 Shoreline Drive, Alameda CA, 94501
Email: support@moonpillowco.com